Why Is Getting a Refund From an Online Travel Agency So Hard?

Booking sites are scrambling to handle an unprecedented number of cancellation requests, and many customers say they are falling short.
Sourcer: New York Times
Keyword: Coronavirus (2019-nCoV), Travel and Vacations, Hotels and Travel Lodgings, Budget Travel, Customer Relations, Airlines and Airplanes
By BY TARIRO MZEZEWA from NYT Travel https://ift.tt/2X6ufuw
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